Frequently Asked Questions

Everything you need to know about shopping at University Co-op.

How long will it take for my order to ship?

Standard ground shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

What is your return policy for apparel?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom-printed gear is final sale.

How do I know what size to order?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit in our collegiate styles.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

Can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and University Co-op digital gift cards.